Support Options

Give Us A Call

We are here Monday through Friday from 9am until 5pm Mountain Time to take your sales & support calls.

For emergencies, call us 24x7x365!

Send Us An Email

You can utilize our trouble ticketing system by sending us an email to We respond to email 7 days a week - typically within 12-24 hours.

Follow Us On Twitter

In the unlikely even of an extended service outage, we will post notices on Twitter regarding the outage and, as available, will post updates and ETRs.

Web Site Contact Us

You can also send us a quick email using the Contact-Us form on our web site here at /contactus. Replies can be expected typically within 24 hours.


Hand - Help


Telephone Support

Support technicians are available to take your calls Monday through Friday from 9am until 5pm Mountain Time. For emergencies, we are available to assist 24x7x365.


Email Support

Email is monitored 24x7x365, so this is a great way to contact us with your support questions. Typically, you can expect a reply to your support email within 24 to 48 hours - often much less.


Twitter Postings

Follow us at @axisinetnetinc for outage information as well as occasional specials and new service features announcements.